Vinted Members Voice Frustration About Size Updates
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
This online marketplace has updated its sizing categories for female and kids' apparel but did not contact all users about the change.
Online Platforms Backlash
Countless users and merchants are posting online claiming that product pages now present an altered size classification versus the original listing due to the recalibration.
The company said the new system was more in line with other platforms.
It has advised users to check their listings and adjust the sizing manually where appropriate, resulting in member annoyance.
Size Classification Modifications
Earlier, the measurements included one number and one letter, like S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L used to be a 12 but is now a UK 16-18.
Shopper Experiences
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, from Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Manual Updates
A different user, based in Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she explained.
Platform Context
The app has more than 100 million users, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: last year, the platform withdrew an update regarding delivery choices due to shopper criticism.
